Monthly Archives: September 2013

MacKinnon & Bowes announces a strategic partnership with FrontRunner Professional

FrontRunner and MacKinnon & BowesMacKinnon & Bowes and FrontRunner Professional will provide funeral professionals with an even higher level of answering services.

MacKinnon & Bowes, the choice of funeral professionals around the world for over half a century, recently invested over $200,000 on state-of- the- art answering service software to allow for a new level of interactivity with the FrontRunner solutions. The new system will provide instant notification of new calls and other critical information to MacKinnon & Bowes operators through a host of new messaging and connectivity features. This service is very competitively priced and offers a level of service that no other answering service can match.

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The Online Memorial: When Sorrow Becomes Frustration

Grief and LossRecently, I learned of the death of someone I considered “special” in my life, and experienced flashes of the early “stages” of grief: disbelief and quiet anger among them. Once I had reconciled myself to reality and learned the arrangement details, it was very natural for me to head over to the website of the funeral home involved to leave a few words about how much he had meant to me; words of compassionate support for his family. That was five days ago, and still my condolence—or any other one for that matter– is not visible on the tribute page.

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